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作为全球最具影响力的独立研究咨询公司之一，Forrester 协助商业和技术领袖，推动以客户为中心的愿景、战略及执行力，由此驱动商业增长。 Forrester 每年面向世界超过690,000名消费者和商业领袖进 …

简介 Forrester 作为全球最具影响力的独立研究咨询公司之一，提供与中国市场相关的研究洞察、市场趋势和最佳实践，例如：中国客户体验趋势、科技厂商在中国的本土化策略、中国科技市场展望等。

Forrester encourages technology vendors and agencies to brief our analysts when introducing a new product, changing a business model, or forming a partnership, merger, or acquisition.

Guide to learn how to leverage new or existing journey maps to spur investment and interest in CX, as well as boost performance.

This event will provide a chance for me to meet one on one with Forrester analysts and gather unbiased, evidence-based research to bring back to our organization.

Apr 21, 2016 · AI Access puts Forrester’s trusted insights at your fingertips. Validate your strategy, align your team, and get instant advice grounded in proprietary research — no digging, no delays. It’s like …

Earlier this year, Forrester enterprise architecture analyst, Jost Hoppermann and I put our heads together to survey core insurance systems vendors, digital agencies, and consultants to understand …

In this episode, Senior Analysts Alla Valente and Cody Scott walk through the new Forrester Continuous Risk Management Model, a more holistic and business-centric risk management approach.

Download Forrester’s complimentary guide to understand how you can adopt a customer-obsessed operating model that will help you accelerate your digital future for a successful public service in …