As long as there's been an internet, there's been a way to hack it. Scientists have spent decades imagining a different kind ...

Anthropic PBC is investigating a report that unauthorized users accessed Claude Mythos, the next-level artificial ...

Manufacturing is entering a new era where people, robots and AI work side by side. It replaces the old hierarchy.

HPE has doubled its sales team to dramatically grow its software business through the channel, according to HPE Vice ...

The U.S. tech giant Palo Alto Networks is one of the few companies selected by the AI firm Anthropic to participate in the ...

Arista Networks is the clear leader in networking hardware, outpacing competitors like Cisco and driving the S&P 500's data ...

Agents can easily launch the new solution from their desktops through the Zoom Workplace app, Miller notes. And with built-in ...

MUMBAI, (IANS) – The streaming documentary ‘Bogus Phone Operators’ unravels one of the biggest call center scams in India. The documentary exposes the ‘Thane Call Center Scam’ and goes behind the ...

As generative and agentic systems move into production, enterprises face growing exposure to hallucinations, data leakage and ...

WASHINGTON, DC – The Federal Communications Commission has launched a sweeping proposal to push call center jobs back to the United States, tighten customer service standards, and crack down on ...

Fraud operations now operate like call centers, complete with hiring, training, and performance tracking. Flare reveals how ...

Salesforce Agentforce Contact Center unifies CRM, AI and workflows — but is the complexity worth it? A deep dive with analyst ...