As noted in the first article in this series, IT disaster recovery (DR) strategies and procedures help organisations protect their investments in IT systems and infrastructures. The essential mission ...
According to the Beryl Institute, patient experience is the sum of all interactions, shaped by an organization’s culture, that influences patient perceptions across the continuum of care. During a May ...
According to the firm's new research, developing a unified service recovery management strategy will allow organizations to meet customer expectations while preventing customer churn, ultimately ...
Lauren Parr is the co-founder and Product Director at RepuGen, one of the leading healthcare reputation management SaaS platforms. The popular phrase "the customer is king" holds true for any given ...
Here's a look at the 10 most common mistakes that all organizations make. Each mistake is paired with an actionable solution ...
BNSF, CSX, Norfolk Southern (NS) and Union Pacific (UP) have answered the Surface Transportation Board’s (STB) call to submit service recovery plans—identifying the steps they will take to clear ...
Over the past 18 months, businesses of all sizes have learned to live with disruption. As lockdowns forced offices to close, organisations moved to remote working en masse. For some, this was new ...
Chongwei Chen is the President & CEO of DataNumen, a global data recovery leader with solutions trusted by Fortune 500 companies worldwide. When a data disaster occurs, many IT professionals and ...
Some results have been hidden because they may be inaccessible to you
Show inaccessible results
Feedback