Forbes contributors publish independent expert analyses and insights. Writes about the future of finance and technology, follow for more. We live in a world where machines can understand speech, ...

Artificial Intelligence (AI) has become a buzzword in today’s tech-driven world, promising new possibilities and reshaping industries. Despite its prevalence, ...

Intelligent organizations prioritize investments in machine learning and real-time data to improve decision making, accelerate revenue generation efforts, reduce operational expenses and protect ...

Here are 8 BPO players that are going heavy on machine learning: Genpact, founded in 1997, uses machine learning in finance, supply chain tasks, and customer-cycle management for large enterprises.