RAMP looks for the best match with agents who may be available or are currently handling a customer call; it can even match customers with self-service tools. Stephanie Overby wrote an excellent piece ...

The finance automation platform Ramp has acquired Cohere.io, an AI-powered customer support platform. The acquisition marks Ramp's first foray into the world of generative AI, which is a sign of the ...

Cohere, an AI-powered customer support automation platform that uses generative AI and LLMs to study past interactions to optimize customer service, has been acquired by Ramp, the business finance ...

Ramp continues to ramp up its business. The fintech startup announced today that it is entering the procurement space as it focuses more on “complex” enterprises and that it has landed a new customer ...

Ramp, the high-flying corporate credit card and expense management software startup that counts such large clients as Shopify, is looking to make work easier for its customers who also use Microsoft ...