ServiceNow has a proven AI chatbot platform with almost 8,400 customers and 85% of the Fortune 500.

Processes and process automation take many forms. Here’s how to navigate the growing ecosystem of tools for automating everything from simple repetitive tasks to complex custom workflows. In 2015, ...

Almost every enterprise leader I've worked with over the past years has asked a version of the same fundamental question: "How do we maintain operational excellence when our business environment ...

Building off some early successes with robotic process automation, or RPA, the U.S. Air Force is deploying the capability on a greater scale. Assisted by the Air Force Robotic Process Automation ...

REDWOOD CITY, Calif.--(BUSINESS WIRE)--C3 AI (NYSE: AI), the Enterprise AI application software company, today announced C3 AI Agentic Process Automation, a new product that allows enterprises to ...

Intelligent process automation (IPA) represents a transformative approach combining robotic process automation (RPA), artificial intelligence (AI), and other advanced technologies to streamline ...

Seventy nine percent of business and IT leaders expect to see efficiency gains of at least 25% from the fusion of AI and process automation, according to a recent survey conducted by my company.

Discover why IT Management is known as the 'Architect of Automation.' Explore top NIRF 2025/2026 colleges in India, including ...

Here's what you need to know about robotic process automation, including major software vendors, how it might affect jobs, and how to start using RPA. Image: Olivier Le Moal, Getty Images/iStockphoto ...