TROY, Mich.: 30 April 2024 — After experiencing year-over-year slumps last year, overall satisfaction rebounds across the three segments examined in the J.D. Power 2024 U.S. Aftermarket Service Index ...
Customer satisfaction with the dealer service experience is up, even as wait times for appointments and vehicle service continue to rise, according to the latest research from J.D. Power. The ...
The 2024 J.D. Power Auto Summit, set for Feb. 1 in Las Vegas just ahead of NADA Show 2024, will arm attendees with a better view of how to attack and stay competitive in today’s ever-changing auto ...
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