Forbes contributors publish independent expert analyses and insights. You may be wondering what a 30-year old management theory has to do with what is happening in today’s AI world. My answer: A lot.
The convergence of the Internet of Things (IoT) with Business Process Management (BPM) is redefining how organisations operate by integrating real-time data from myriad connected devices into ...
It’s Monday morning. The email inbox is flooded with support tickets. They’re piling up and response times are lagging. The team is feeling overwhelmed, and the consensus is: We need an AI assistant.
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