How do you calculate your Process Sigma? Determining the lowest acceptable defect rate in your production is a way to increase customer trust and continue to follow through on quality. Consider a ...

Improving customer experience is on the radar of most organizations (we hope). And that even extends into the highest branches of federal government in the U.S., where officials admit there are many ...

Lean Six Sigma is an approach for efficiency in manufacturing and business that uses statistical modeling with the goal of delivering stable and predictable results. The original Six Sigma philosophy, ...