I spoke with Bob Sutton about his new book, The Friction Project. Sutton is an organizational psychologist and best-selling author who studies leadership, innovation, organizational change, and ...

Our seven-year project taught us that a bedrock belief of friction fixers is that if we focus on what to make easier and faster and what to make harder and slower, life will be better for workers and ...

Bob Sutton is a professor of management science at the Stanford University School of Engineering. Huggy Rao is the Atholl McBean professor of organizational behavior and human resources at the ...