Smeal College of Business, Pennsylvania State University, and University of Southern California report that exclamation point use is widely read as feminine and shapes impressions of warmth, ...

In a world where written communication is a key part of everyday life, it is important to understand how your communication style may come across. All too often, people use emojis and extra ...

Symantec finds 5 out of the 6 most commonly used words in spam have exclamation points. These punctuation marks activate the human alarm system — speeding up brain processes and exaggerating judgment ...