Verizon has acknowledged a wireless services outage in the U.S. Wednesday afternoon and stated that its engineers are working to fix the problem.

Over 1.5 million Verizon customers had reported outages, according to Downdetector, but by late Wednesday the company said service had been restored.

Tess Coward, a 27-year-old PR professional based in New York City, woke up feeling under the weather on Wednesday. But without the ability to make phone calls or receive text messages, she couldn’t get in touch with her doctor or log into the provider’s patient portal.

Countless Verizon users reported a widespread outage in their area on January 14, 2026. Get all the updates on the outage, here.

Verizon is dealing with an outage on its network that's impacting people's ability to make calls. Text messages appear to be fine.

The carrier has suffered a major outage across the U.S. in the last few hours and it’s not over yet. Here’s the latest.

During the Verizon outage, police warned that contacting 911 could be tricky. Big disruptions can have cascading effects on everyday life.