Salesforce.com lifted the curtain on Salesforce Lightning today, the completely redesigned version of its core CRM product. As is often the case with Salesforce, the announcement included several ...

For years, travel advisors didn't have very many choices when it came to the technology they could use to make their lives easier. But in recent years, everyone from tech companies to advisors ...

When the World Wide Web was first unveiled to the public in 1993, it seemed poised to offer future generations limitless potential when it came to information and communication. With the advent of the ...

Investing in a CRM tool can be a big jump from managing customer information in worksheets and loose documents, but startups can greatly benefit from implementing this type of software. Top providers ...

A well-maintained customer relationship management system is the heartbeat of a thriving coaching business. A CRM houses customer data, but it should also tell the story of your relationships, your ...

CRM software used within the nonprofit sector is designed to help organizations manage and grow their relationships with benefactors, organize outreach, and monitor activities. A CRM tool can improve ...

Part 1 of this series on getting started with CRM addresses factors to consider when deciding whether the time is right to take the plunge. Once a small business decides to invest in a CRM solution to ...

Bantam is the latest player to chase the crown of king of social customer relationship apps entering the marketplace. Developed by a team of six out of New York the service describes itself as a ...

The best low-cost CRM tools for small businesses centralize sales information and processes for efficient, authentic relationship building. Using a CRM as your customer relationship management hub, ...

But CRMs are even more important now that Covid-19 continues to spread and a countless number of people are forced to work from home. With employees at home, small and medium-sized businesses should ...