Everyone communicates differently—even in the workplace. According to Princeton University, there are four main communication styles: passive, passive-aggressive, aggressive and assertive. An ...

Communication expert Leah Mether says you might intend to be strong, assertive, and direct and be shocked to discover that others view you as closed-minded, aggressive, and blunt. We often conjure ...

There are four main styles of communication, passive, aggressive, passive-aggressive, and assertive. Dr. Karin Ryan, a licensed psychologist with Nystrom & Associates explains the four steps to ...

I have been called aggressive many times when I was simply trying to do my job well. If you have ever run into that mislabeling, or misinterpretation, or feel like you’ve been told to watch your tone, ...

Navigating the world of professional services requires not only expertise in your field but also the ability to discern the intentions of potential clients. Assertiveness is an invaluable skill in ...

In today's hybrid workplaces, many employees need help to speak up and make their voices heard. The fear of being fired or appearing uninformed intimidates them greatly. However, it's essential to ...

One morning, a customer approached the counter and said, “Good morning!” I’d love a cappuccino with oat milk, extra hot, please. I appreciate it – thank you!” The barista nodded and got to work. A few ...