When the phone rings at a busy mom and pop shop, the employee behind the counter faces a dilemma: help the customer in front of them or the one on the line? For many small and medium-sized businesses ...

Apple will lean on Google to help finish its bungled attempts to smarten up its virtual assistant Siri and bring other ...

The Town of Mount Pleasant has enlisted some virtual help to assist residents with 24-hour access to services. Sawyer is an ...

The Town of Mount Pleasant has launched an AI-powered virtual assistant called Sawyer to answer residents’ questions 24 hours ...

NEEDHAM, Mass.--(BUSINESS WIRE)--Advisor360°, a leading provider of integrated technology for wealth management firms, has introduced a new wave of artificial intelligence (AI) features that bring ...

Call center chief Thor Dunn stands Wednesday at the California Department of Tax and Fee Administration offices in Sacramento. The call center is using a new AI virtual assistant to improve its ...

CHARLOTTE, N.C., Aug. 20, 2025 /PRNewswire/ -- Erica, the most widely adopted AI-driven virtual financial assistant, is a central gateway to serving clients – assisting nearly 50 million users since ...

More than half of wealth management apps now offer AI-powered virtual assistants, but advanced requests still need human help If you're managing investments through a mobile app or website, the ...

Experian is harnessing virtual assistants, responsible AI and data-driven technology to build trust, advance financial inclusion and improve financial services for consumers. Author: Experian As ...

A pioneering new AI assistant has been ‘recruited’ by Hampshire Police to help the public. The AI Virtual Assistant, known as Bobbi, has been created to answer frequently asked, non-emergency ...